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*Company Name:
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*Please select business unit:

Frontken is dedicated to providing quality products and services to our customers. In pursuit of continuous improvement, we seek your feedback of our performance. We aim to address your concerns and suggestions upon receipt of this survey. Thank you!

Sales
  *Sales Representative Name:
 
Superior Above
Average
Average Below
Average
Poor No
Comment
a.* Courtesy
b.* Responsiveness to enquiry
c.* Knowledge and technical expertise
d.* Communication and coordination
e.* Price competitiveness
f.* After sales support

Operations and Production
 
Superior Above
Average
Average Below
Average
Poor No
Comment
g.* Promptness of delivery or completion
h.* Quality and requirement compliance
i.* Handling & Delivery Packaging
j.* Final report and documentation

Overall
k. Which other company performed similiar type of work for you?
 
Superior Above
Average
Average Below
Average
Poor No
Comment
l.* Chances of considering Frontken for your future requirements
m.* Chances of recommending Frontken to others
n.* How would you rate our marketing collaterals (websites, brochures, slides)
o.* Overall rating of recent service experience with Frontken
p. If you indicated poor or below average for any of above, please describe your experience
q. * How did you first hear about us?
r. What are your suggestions for us to improve?